Frequently asked questions
Answers to your questions
RAYMOVE devices are Class 3B lasers reserved exclusively for professionals - veterinarians and veterinary physiotherapists. Complimentary onboarding is included with every subscription; we additionally recommend our online laser safety course (€149 per person). Register for professional access →
You rent your RAYMOVE device on a monthly subscription. It includes software updates, hotline and onboarding. A deposit applies per laser. An optional device insurance protects.
Register once as a veterinarian professional. After a quick review we activate your access. After that you can see all subscription prices and use the configurator including the ROI calculator.
Prices start very affordable at €40 including VAT per month. Also a bundle of all devices is available. You will see all terms in the configurator after registration and activation.
Point therapy and acupuncture → Vertex 1. Tendons, joints, wounds and mid-size areas → Torus 7. Large muscles and equine back → Quantum 24. Our Product Finder guides you to the right recommendation in four questions.
Yes. A typical workflow: treatment starts in the practice, then the owner takes a rental device home and continues the therapy. The ROI calculator in the configurator factors this rental model into your profitability calculation.
Renting is the better choice in every respect:
- No high initial investment: Comparable lasers cost between 3,000 and 8,000 euros to buy – often more. The ROI calculation works from the start – you earn money with the laser from day one.
- Maximum flexibility: Use the laser in your practice and in the barn – or rent it on to pet owners.
- Fair subscription prices: Starting from €40 incl. VAT per month – deliberately calculated to be low so that all professional users have access to laser therapy.
- Tax-attractive: Rental costs are immediately fully deductible – without the multi-year partial depreciation required when buying.
The launch is planned for 2027. The app controls the lasers, manages patients and history, offers preset protocols as well as freely selectable frequencies, power levels and sequences - savable in the app and on the device.
Checkout runs via Stripe, a certified payment provider. Payment and card data are processed there securely and encrypted.
Yes, all RAYMOVE lasers are CE-certified and comply with DIN EN 60825-1:2022-07.
No. Class 3B laser therapy is entirely painless. Most animals find the treatment pleasant and visibly relax during the session.
Between 3 and 15 minutes depending on the indication and device. For horses and large dogs the treatment is especially time-efficient thanks to the large-area laser.
Acute conditions often improve significantly after 1–5 sessions. Chronic conditions benefit from a treatment plan within a couple of weeks with around 6–15 sessions.
RAYMOVE is used on horses, dogs and cats - from arthrosis and tendon and joint problems to wounds, skin conditions and acupuncture.
Therapy always starts with a veterinary professional, diagnosis and a treatment plan. Many professionals offer a RAYMOVE device for rent so you can continue the treatment as instructed by your veterinarian.
Laser therapy is considered very well tolerated. In certain situations - such as tumours, pregnancy or over certain tissues - caution is required. Your vet or therapist will clarify beforehand whether the treatment is suitable.
The treatment price is set by the individual practice. It is best to ask directly at your practice.
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From 2027 an app will accompany the therapy - for professionals, to control and document. As a pet owner you will hear via our newsletter as soon as it goes live.
Through our newsletter for pet owners: easy-to-understand tips on animal health and news about the app - unsubscribe any time.
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